Online courses – support

We pride ourselves on serving you with the same dedication and professionalism that you provide yourself. It’s important to us that you know the high-level of service that you will receive from us.

Student Support Contact Information

• Instructor-Led Classes:  ed2go.support@cengage.com
• Career Training Programs: student.advisor@cengage.com
• Call 866.441.5454 (Option 2 for CTP or Option 3 for ILC questions)

In addition, you may contact our partners at Ed2Go/Cengage

Instructor-Led Classes (ILC)

• Course Advising: Students with a skill or growth goal receive course recommendations to build a pathway
• Technical and Administrative Support: You can call or email our knowledgeable support staff for assistance using online courses

Career Training Programs (CTP)

• Admissions Team: Helps guide you into appropriate programs
• Virtual Career Center: Free access to resources for job search, career readiness, and resume templates
• Motivation: Advisors and instructors track student progress and will reach out to help students who aren’t progressing
• Employment Readiness: Every program includes time management, resume writing, and job search training
• Academic Skills: Each student receives a specific advisor who gets to know future career plans and provides tools and strategies to help them achieve academic success